Table of Contents

Using the RIE Algorithmes web site and the Phone application

Restaurant opening times: 11h45 to 14h00
YOU can significantly reduce the waiting time when it's time to pay, by having enough money on your account and not having to recharge your badge when there is already a long waiting line

Creating your account

It is very easy to create an account on the following portal and add money online: https://www.so-happy.fr/

The web site is available in English, if your browser language is set to English!

You can also change the language in the COMPTE (FR) or MY ACCOUNT (EN), and then My profile settings' page.

Managing your account

Account management on the web site

Try to access the English version of the SoHappy web site, or ask a French speaking colleague to help you select the English version.

You will then be able to easily manage your account settings (and select the English language), add money (remotely) and specify when you want to receive mails telling you that there is not enough money left on your account.

Account management in the phone app

You can also manage your settings and refill your account directly in the SoHappy app.

Managing the dishes

Theory...

You are supposed to eat in the restaurant and leave the dishes in the restaurant

There are several options if you want to eat outside of the restaurant:

... and Practice

Threshold warning examples

Mail warning example

When you get below the specified threshold, you will get a warning mail like this the next morning (no mail sen during the weekend)

Subject: Rechargement de votre badge
Date: 	Mon, 3 Apr 2023 08:29:34 +0200 (CEST)
From: 	sohappy <no-reply.so-happy@sodexo.com>
To: 	your_e-mail

SoHappy

Refill your badge

Hi,

Your badge balance dropped down below the limit you defined.
To refill, you simply have to click on the button below:

BADGE REFILLING <https://www.so-happy.fr/>

To stop notification, you can deactivate this function in the Badge/Limit Management section.

The SoHappy team

Phone app warning example

When you get below the specified threshold, you will get the following kind of notification on your phone, if you have installed the SoHappy app.

You can very easily refill your account, directly from the app, without having to specify your credit card information, if you have previously refilled your account.

Smartphone apps

You can use the SoHappy app to get the same information (and change settings) as with the web site





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