Differences

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--- other:newppl:riealgo [2018/03/14 11:24] – created jypeter
+++ other:newppl:riealgo [2025/11/07 17:19] (current) – [Creating your account] jypeter
@@ Line 1: / Line 1: @@
-====== Using the RIE Algorithmes web site ======
+====== Using the RIE Algorithmes web site and the Phone application ======
-<note tip>WE can **reduce the waiting time** when it's time to pay, by having enough money on our badge and not having to recharge it when there is already a long line</note>
+<note tip>Restaurant opening times: **11h45 to 14h00**</note>
-===== Creating and using your account =====
+<note tip>**YOU** can **significantly reduce the waiting time** when it's time to pay, by having enough money on your account and not having to recharge your badge when there is already a long waiting line\\ \\
-It's very easy to create an account on the following portal and add money online: http://rie-saint-aubin.votreextranet.fr/
+  * Use the ''toqla'' web site and phone application to add money
-You just need to have your //badge number//. Note that this is NOT the CEA badge number, but the number that is on the printed receipt you get when you pay (so you have to bring this receipt back with you once). You will need the **Rechargement de badges** //module// for recharging. You can also click on //Mon profil// and specify a lower limit. You will automatically get a mail when the money you have on your badge gets below this threshold
+  * You can also add money to your account on the automated station, with a credit card and a contact-less payment
+</note>
-{{ :other:newppl:rie_algo_portal_01.png?direct&600 |Click to view a bigger version}}
+===== Creating your account =====
-{{ :other:newppl:rie_algo_portal_02.png?direct&300 |Click to view a bigger version}}
+It is very easy to create an account on the following portal, and add money online: https://app.toqla.fr/
-===== Suggestions and problems =====
+<WRAP center round important 60%>
+**The web site is available in English**, if your browser language is set to English!
-YOU can also add the **Réagissez sur votre déjeuner** //module//. This will allow YOU to submit suggestions (e.g. //could we have an English version of the site?//) and critics (e.g. //why is there no more hot chocolate to add on the desserts?//)
+You can also change the language in the //COMPTE// (FR) or //MY ACCOUNT// (EN), and then //My profile// settings' page.
+</WRAP>
-Notes:
+  * You have to **know your //restaurant badge number//**
-  * **use French** when asking something! You can surely find a French colleague in your team who can translate your request!
+    * This is <wrap hi>NOT the CEA badge number, but **the number printed on your restaurant receipt**</wrap>
-  * the use of this feature is **not anonymous**
+    * The receipts are not printed by default any longer: you have to ask the cashier to print the receipt once, and bring this receipt back with you.
+  * You have to link your account to your //restaurant badge number// the first time you use the web site
+    * FIXME Activate my services => Activate my corporate restaurant services / Activate my meal voucher services
+    * FIXME Activer mes services => Activer mes services de restauration d’entreprise / Activer mes services Titres Restaurant
+   * When adding a new restaurant/site, you have to **look for //CEA// and //RIE SAINT AUBIN//**
+===== Managing your account =====
+==== Account management on the web site ====
+Try to access the //English// version of the [[https://www.so-happy.fr/|SoHappy]] web site, or ask a French speaking colleague to help you select the English version.
+You will then be able to easily manage your account settings (and select the //English// language), add money (remotely) and specify when you want to receive mails telling you that there is not enough money left on your account.
+{{ :other:newppl:algo_wallet_notes_v2.png?direct&800 |}}
+==== Account management in the phone app ====
+You can also manage your settings and refill your account directly in the [[#smartphone_apps|SoHappy app]].
+{{ :other:newppl:rie_android_refill.png?direct&250 |}}
+===== Managing the dishes =====
+==== Theory... ====
+You are supposed to eat in the restaurant **and** leave the dishes in the restaurant
+There are several options if you want to eat outside of the restaurant:
+  * Bring your own (empty) lunch box(es) to the restaurant
+  * Buy (recyclable?) lunch boxes at the restaurant
+  * <wrap em>Not recommended</wrap>: bring restaurant dishes (glasses, plates, etc...) back to LSCE
+    * in that case, **<wrap hi>you have to bring the dishes back to the restaurant</wrap>** later (the next day, **not** at the end of your contract
+==== ... and Practice ====
+  * In the unlikely case where you //borrow// dishes from the restaurant
+    * You can put them in the the designated dirty dishes trays...\\ There is a tray conveniently located near the coffee machine on the 1st floor of the 714 building
+      * ...And later bring a tray with some dishes back to the restaurant!
+        * If you don't bring the dishes back, it is called **stealing, not borrowing**
+        * **Do not wait** for the tray to be full before bringing the dishes back\\ **Do not wait** for somebody else to do your dirty work
+          * It may seem incredible, but other people also have some important things to finish
+        * A bad example: these pictures were taken in September 2024, 1 week apart\\ {{ :other:newppl:rie_dishes_2024-09-03.jpg?direct&400 |}}\\ {{ :other:newppl:rie_dishes_2024-09-10.jpg?direct&400 |}}
+==== Threshold warning examples ====
+=== Mail warning example ===
+When you get below the specified threshold, you will get a warning mail like this the next morning (no mail sen during the weekend)
+<code>Subject: Rechargement de votre badge
+Date: 	Mon, 3 Apr 2023 08:29:34 +0200 (CEST)
+From: 	sohappy <no-reply.so-happy@sodexo.com>
+To: 	your_e-mail
+SoHappy
+Refill your badge
+Hi,
+Your badge balance dropped down below the limit you defined.
+To refill, you simply have to click on the button below:
+BADGE REFILLING <https://www.so-happy.fr/>
+To stop notification, you can deactivate this function in the Badge/Limit Management section.
+The SoHappy team</code>
+=== Phone app warning example ===
+When you get below the specified threshold, you will get the following kind of notification on your phone, if you have installed the [[#smartphone_apps|SoHappy app]].
+You can very easily refill your account, directly from the app, without having to specify your credit card information, if you have previously refilled your account.
+{{ :other:newppl:rie_android_threshold_warning.png?direct |}}
+===== Menu and contact =====
+  * Menu: available on the //So-Happy// web site and app
+  * Contact information: ask JYP
+===== Smartphone apps =====
+You can use the //**SoHappy** app// to get the same information (and change settings) as with the web site
+  * [[https://play.google.com/store/apps/details?id=sodexo.mysodexo.sohappy|Google Play]]
+  * [[https://apps.apple.com/fr/app/sohappy-vous-simplifie-la-vie/id1112466739|App Store ]]
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