other:win10crash
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other:win10crash [2020/03/10 13:18] jypeter [Be prepared] |
other:win10crash [2020/03/10 13:36] jypeter [What kind of crash?] |
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| * If you have problems, you should** get in touch with the [[other:newppl:starting#getting_help_from_the_lsce_system_administrators|LSCE system administrators]]** (referenced below as //your favorite IT people//) and bring them your desktop/laptop, if you are not too far from LSCE. Otherwise, you can try to use the information on this page | * If you have problems, you should** get in touch with the [[other:newppl:starting#getting_help_from_the_lsce_system_administrators|LSCE system administrators]]** (referenced below as //your favorite IT people//) and bring them your desktop/laptop, if you are not too far from LSCE. Otherwise, you can try to use the information on this page | ||
| - | * The information you can find on Google is not always the best and this page will hopefully help you recover your PC, or at least understand a bit what has happened and use what you find on Google more safely and efficiently... **Avoid** downloading scripts or external applications that are supposed to analyze and solve your problem, unless it is from a Microsoft site or if you really trust the source | + | * The information you can find on Google is not always the best and this page will hopefully help you recover your PC, or at least understand a bit what has happened and use what you find on Google more safely and efficiently... **Avoid** downloading scripts or external applications that are supposed to analyze and solve your problem, unless it is from a Microsoft site, or if you really trust the source |
| </note> | </note> | ||
| - | <note tip>Most of the links on this page are links to **English** pages of Microsoft web sites. You can easily change the language of those technical pages to **French** by changing the language setting at the bottom of each page, or by replacing ''en-us'' string in their URL with ''fr-fr''</note> | + | <note tip>Most of the links on this page are links to **English** pages of Microsoft web sites. You can easily change the language of those technical pages to **French** by changing the language setting at the bottom of each page, or by replacing the ''en-us'' string in their URL with ''fr-fr''</note> |
| You don't have to remember everything on this page, but try to remember at least that this pages exists and how to find it! Maybe you can **bookmark this page on your smartphone**... | You don't have to remember everything on this page, but try to remember at least that this pages exists and how to find it! Maybe you can **bookmark this page on your smartphone**... | ||
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| ===== What kind of crash? ===== | ===== What kind of crash? ===== | ||
| - | You don't have to worry too much about a single crash (though you should investigate what is wrong). By //<wrap em>major crash</wrap>// we mean that you have unsuccessfully tried several times to reboot your computer, or that the computer crashes very quickly/regularly once you are logged in. Maybe you have even already ended up in the [[other:win10crash#the_windows_recovery_environment_and_the_safe_mode|Windows Recovery Environment]]... | + | You don't have to worry too much about a single crash (though you should investigate what is wrong). By //<wrap em>major crash</wrap>// we mean that you have unsuccessfully tried several times to reboot your computer, or that the computer crashes very quickly/regularly once you are logged in. Maybe you have even already ended up in the [[other:win10crash#the_windows_recovery_environment_and_the_safe_mode|Windows Recovery Environment]] (Windows will automatically boot in //Win RE// after several consecutive aborted restarts)... |
| ==== Hardware crash ==== | ==== Hardware crash ==== | ||
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| * This will allow you to analyze the dump/log files created by Windows when there is a //BSOD type// crash | * This will allow you to analyze the dump/log files created by Windows when there is a //BSOD type// crash | ||
| * It's not easy to analyze what is displayed by BlueScreenView, but it will tell you at least when (and how often) the crash occurred (and if you already had similar other crashes) | * It's not easy to analyze what is displayed by BlueScreenView, but it will tell you at least when (and how often) the crash occurred (and if you already had similar other crashes) | ||
| + | * Other potentially useful software | ||
| + | * [[https://www.alcpu.com/CoreTemp/|CoreTemp]]: allows you to monitor the temperature of your processors, if you think your PC is overheating, or the fan is making more noise than usual. See also: | ||
| + | * [[https://www.pcworld.com/article/3253340/how-to-check-your-cpu-temperature.html|How to check your PC's CPU temperature]] | ||
| + | * [[https://askthemanager.com/2018/01/stop-new-dell-laptop-overheating-shutting/|How To Stop Your New Dell Laptop From Overheating & Shutting Down]] | ||
| + | * [[https://www.hwinfo.com/|HWInfo]]: Comprehensive Hardware Analysis, Monitoring and Reporting for Windows | ||
| * You can also try once to boot in Safe Mode when your PC has no problems, in order to see what the Safe Mode looks like. | * You can also try once to boot in Safe Mode when your PC has no problems, in order to see what the Safe Mode looks like. | ||
other/win10crash.txt · Last modified: 2023/03/20 14:40 by jypeter
