other:win10crash
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| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
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other:win10crash [2020/03/10 13:45] jypeter [Action!] |
other:win10crash [2022/01/13 13:57] jypeter [Recovering from a Major Windows 10 Crash] Page title update |
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| - | ====== Recovering from a Major Windows 10 Crash ====== | + | ====== Recovering from a Major Hardware or Windows 10 Crash ====== |
| + | |||
| + | [[other:index#windows_10_notes|Other Windows 10 related notes]] | ||
| <note important> | <note important> | ||
| Line 13: | Line 15: | ||
| <wrap em>Don't Panic (yet...)!</wrap> | <wrap em>Don't Panic (yet...)!</wrap> | ||
| - | ===== What if I can't turn off my computer? ===== | + | ===== What if I can't turn ON my computer? ===== |
| + | |||
| + | You can try the easy and standard [[https://www.reddit.com/r/techsupport/comments/12nyre/30_second_power_button_trick/|hard reset trick]]. It works mysteriously, but it often works. It's worth trying! | ||
| + | ===== What if I can't turn OFF my computer? ===== | ||
| If your computer is unresponsive (frozen screen, you have a [[https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors|black screen or blank screen]], ...): | If your computer is unresponsive (frozen screen, you have a [[https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors|black screen or blank screen]], ...): | ||
| Line 69: | Line 74: | ||
| <note important>You should pay special attention to this section when your computer is (still) healthy</note> | <note important>You should pay special attention to this section when your computer is (still) healthy</note> | ||
| + | * Know how to [[other:bios#bios|access the BIOS]] of your computer, and determine the //BIOS version// | ||
| * Know where to find the serial number (or //service tag//) of your computer. It is probably on a sticker somewhere on the computer, and should also be available in the [[other:bios#bios|BIOS]] | * Know where to find the serial number (or //service tag//) of your computer. It is probably on a sticker somewhere on the computer, and should also be available in the [[other:bios#bios|BIOS]] | ||
| * Know when your warranty expires (you need to know the serial number) and get things fixed **before** the expiration date | * Know when your warranty expires (you need to know the serial number) and get things fixed **before** the expiration date | ||
other/win10crash.txt · Last modified: 2023/03/20 14:40 by jypeter
