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| other:win10crash [2021/04/16 12:06] – Added the computer does not turn on section jypeter | other:win10crash [2024/12/17 09:56] (current) – Updated some BSOD related links jypeter |
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| ====== Recovering from a Major Windows 10 Crash ====== | ====== Recovering from a Major Hardware or Windows 10 Crash ====== |
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| [[other:index#windows_10_notes|Other Windows 10 related notes]] | [[other:index#windows_10_notes|Other Windows 10 related notes]] |
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| ===== What if I can't turn ON my computer? ===== | ===== What if I can't turn ON my computer? ===== |
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| Check the //hard reset trick// and the [[other:bios#crashed_computer|Crashed computer]] section | |
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| | You can try the easy and standard [[https://www.reddit.com/r/techsupport/comments/12nyre/30_second_power_button_trick/|hard reset trick]]. It works mysteriously, but it often works. It's worth trying! |
| ===== What if I can't turn OFF my computer? ===== | ===== What if I can't turn OFF my computer? ===== |
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| * [[https://www.dell.com/support/article/us/en/04/sln115162/resolve-hardware-issues-with-built-in-and-online-diagnostics-epsa-or-psa-error-codes?lang=en|Resolve Hardware Issues With Built-in and Online Diagnostics (ePSA or PSA Error Codes)]] | * [[https://www.dell.com/support/article/us/en/04/sln115162/resolve-hardware-issues-with-built-in-and-online-diagnostics-epsa-or-psa-error-codes?lang=en|Resolve Hardware Issues With Built-in and Online Diagnostics (ePSA or PSA Error Codes)]] |
| * [[https://www.dell.com/support/article/us/en/04/sln131497/how-to-run-the-lcd-built-in-self-test-on-a-dell-laptop?lang=en|How to Run the LCD Built-in Self-Test on a Dell Laptop]] | * [[https://www.dell.com/support/article/us/en/04/sln131497/how-to-run-the-lcd-built-in-self-test-on-a-dell-laptop?lang=en|How to Run the LCD Built-in Self-Test on a Dell Laptop]] |
| * **HP** [[https://support.hp.com/us-en/document/c03467259|HP PCs - Testing for Hardware Failures]] | * [[https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/fix-common-issues/monitors-and-screens|How to Resolve Monitor or Laptop Display Issues]] |
| * Sometimes your computer will only be able to **beep or flash** some leds. You can find out what the sequence of sounds/flashes means on the computer manufacturer web site | * [[https://www.dell.com/support/contents/fr-fr/videos/videoplayer/how-to-recover-from-booting-issues-using-the-bios-recovery-tool/6079779755001|How to recover from booting issues using the BIOS Recovery Tool]] video |
| | * [[https://www.dell.com/support/kbdoc/en-us/000129583/no-post-no-power-no-video-on-a-dell-desktop-computer|No POST, No Power, No Video on a Dell Desktop Computer]] |
| | * [[https://www.dell.com/support/kbdoc/en-us/000141584/how-to-troubleshoot-a-no-post-issue-on-a-dell-notebook-pc|How to Troubleshoot a No POST Issue on a Dell Notebook PC]] |
| | * **HP**: |
| | * [[https://support.hp.com/us-en/document/ish_2854458-2733239-16|HP PCs - Testing for Hardware Failures]] |
| | * [[https://support.hp.com/id-en/document/ish_3974055-3873564-16|HP PCs - Computer does not turn on, start, or boot]] |
| | * Sometimes your computer will only be able to sadly **beep or flash** some leds in order to get your attention. You can find out what the sequence of sounds/flashes means on the computer manufacturer web site |
| * [[https://www.dell.com/support/article/us/en/04/sln293445/understanding-beep-codes-on-a-dell-desktop-pc|Understanding Beep Codes on a Dell Desktop PC]] | * [[https://www.dell.com/support/article/us/en/04/sln293445/understanding-beep-codes-on-a-dell-desktop-pc|Understanding Beep Codes on a Dell Desktop PC]] |
| * [[https://www.dell.com/support/article/us/en/04/sln309623/understanding-beep-codes-on-a-dell-notebook-pc|Understanding Beep Codes on a Dell Notebook PC]] | * [[https://www.dell.com/support/article/us/en/04/sln309623/understanding-beep-codes-on-a-dell-notebook-pc|Understanding Beep Codes on a Dell Notebook PC]] |
| * [[https://support.hp.com/us-en/document/bph07107|HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code]] | * [[https://support.hp.com/us-en/document/ish_1997210-1528385-16|HP Desktop PCs - Computer beeps or a light blinks during startup]] |
| * [[https://support.hp.com/us-en/document/c01732674|HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code]] | * [[https://support.hp.com/us-en/document/ish_1997719-1528356-16|HP Notebook PCs - Computer beeps or a light blinks during startup]] |
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| ==== Software crash ==== | ==== Software crash ==== |
| * You could store a text file with your key(s) on the reasonably safe //sharebox// server, but you will need some internet access to get the keys (sharebox can display text files, so you don't need to download the text file to access the key) | * You could store a text file with your key(s) on the reasonably safe //sharebox// server, but you will need some internet access to get the keys (sharebox can display text files, so you don't need to download the text file to access the key) |
| * Try to create backups regularly, e.g. with [[https://wiki.lsce.ipsl.fr/pmip3/doku.php/other:win10apps#backup_software|SyncBackFree]] | * Try to create backups regularly, e.g. with [[https://wiki.lsce.ipsl.fr/pmip3/doku.php/other:win10apps#backup_software|SyncBackFree]] |
| * Install [[http://www.nirsoft.net/utils/blue_screen_view.html|BlueScreenView]] | * Install [[other:win10apps#bluescreenview|BlueScreenView]] |
| * Use the //Download BlueScreenView with full install/uninstall support// at the bottom of the page | * Use the //Download BlueScreenView with full install/uninstall support// at the bottom of the page |
| * It's easier to install BlueScreenView when your computer is working correctly, than right after a crash, when you are not even sure to have network access | * It's easier to install BlueScreenView when your computer is working correctly, than right after a crash, when you are not even sure to have network access |
