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other:win7towin10 [2018/02/20 10:59] jypeter |
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* If you are not sure if you have this option, you can call the //HP Professional hotline// and ask: +33.1.70.48.53.19 | * If you are not sure if you have this option, you can call the //HP Professional hotline// and ask: +33.1.70.48.53.19 | ||
* You can also check the warranty status on the [[https://support.hp.com/us-en/checkwarranty|Product Warranty Check]] page | * You can also check the warranty status on the [[https://support.hp.com/us-en/checkwarranty|Product Warranty Check]] page | ||
- | * A USB stick with 16+ Gb for downloading the installation files | + | * A USB stick with 16+ Gb for downloading the installation files, if there this no working HP_Recovery partition, or you can't use it |
+ | * A network connection | ||
- | ===== Downloading the installation media ===== | + | ===== If there is a working HP_Recovery partition ===== |
+ | |||
+ | * Connect a network cable (just in case Windows tries to find an update) | ||
+ | * Reboot and press the ''ESC'' key repeatedly to enter the //Startup Menu// | ||
+ | * Select F11 to recover the system | ||
+ | * Follow the instructions | ||
+ | * Once the actual Windows 10 configuration starts, go to the [[#basic_windows_10_installation|Basic Windows 10 installation]] section | ||
+ | |||
+ | ===== No recovery partition ===== | ||
+ | |||
+ | |||
+ | ==== Downloading the installation media ==== | ||
* Go to the [[https://support.hp.com/us-en/drivers|HP Software and Driver Downloads]] ([[https://support.hp.com/fr-fr/drivers|French]]) and then enter your computer name (you may have to click on //Other HP Products// first): e.g. ''840 G3'' (for a //HP Elitebook 840 G3//) | * Go to the [[https://support.hp.com/us-en/drivers|HP Software and Driver Downloads]] ([[https://support.hp.com/fr-fr/drivers|French]]) and then enter your computer name (you may have to click on //Other HP Products// first): e.g. ''840 G3'' (for a //HP Elitebook 840 G3//) | ||
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* Select a USB drive with at least 16 Gb (the content of the drive will be erased!) and start the download | * Select a USB drive with at least 16 Gb (the content of the drive will be erased!) and start the download | ||
+ | ==== Performing the factory reset ==== | ||
+ | |||
+ | * Connect the USB drive, reboot and press the ''ESC'' key repeatedly to enter the //Startup Menu// | ||
+ | * Go to the //Boot Menu// (''F9'') and select the appropriate USB drive (e.g. //**LEGACY** - SanDisk Ultra//) and press ''Enter'' | ||
+ | * Note that if you select //UEFI - SanDisk Ultra// instead of LEGACY, you may not ne able to select some of the partitions when choosing where to install Windows | ||
+ | * Follow the instructions from //Windows Setup// | ||
+ | * Select the **language** (e.g. French) | ||
+ | * Select the **operating system** (e.g. //Windows 10 Anniversary Update Pro - WestEU, x64, 20/03/2017//) | ||
+ | * Accept the **Licence** | ||
+ | * Select the **partition** where you want to install Windows | ||
+ | * The partition needs to be big enough (>14729 MB) | ||
+ | |||
+ | <wrap hi>The following steps have not been tested</wrap> | ||
+ | |||
+ | * Follow the instructions | ||
+ | * Once the actual Windows 10 configuration starts, go to the [[#basic_windows_10_installation|Basic Windows 10 installation]] section | ||
+ | |||
+ | ===== Basic Windows 10 installation ===== | ||
+ | |||
+ | * If/When Windows 10 wants you to create an online Microsoft account or to use a company account, disconnect the computer from the network and Windows 10 will allow you to create a local account | ||
+ | * Reconnect the network and do some basic configuration: disable Cortana, etc | ||
+ | * [[win10misc#updating_windows_10|Update Windows]] | ||
+ | * Clean the ''C:'' disk, including system files. You may gain 30+ Gb if you accept to completely remove the previous version of Windows (Windows 7) | ||
+ | |||
+ | |||
+ | ===== Installing HP Software ===== | ||
+ | |||
+ | ==== Using HP SoftPaq Download Manager ==== | ||
+ | |||
+ | * Go to the [[https://support.hp.com/us-en/drivers|HP Software and Driver Downloads]] ([[https://support.hp.com/fr-fr/drivers|French]]) and then enter your computer name (you may have to click on //Other HP Products// first): e.g. ''840 G3'' (for a //HP Elitebook 840 G3//) | ||
+ | * Expand the //Software-Solutions// panel and download the //HP SoftPaq Download Manager// | ||
+ | * Execute the download manager (Start => HP => HP Softpaq Download Manager) | ||
+ | * If there is an available update for the BIOS (with the //manual install// status), select only this one and accept the manual installation | ||
+ | * If the BIOS does not seem to have been updated after you followed the instructions and rebooted, maybe the installation files were not in the right place! | ||
+ | * Copy the ''F:\Hewlett_Packard'' (//HP_TOOLS//) directory to ''D:\'' (//HP_RECOVERY//) | ||
+ | * Reboot, type ''ESC'' to enter the Startup Menu, and choose //Update System BIOS//. The Update BIOS button should display the version of the new BIOS you want to install (e.g. ''1.24'') | ||
+ | * Install the packages that are preselected (packages shown as //Newer version available//) | ||
+ | * Install the packages that have a //Critical// priority | ||
+ | |||
+ | Note: Some of the packages (e.g. BIOS) can't be installed automatically! They will be downloaded to ''C:\ProgramData\HP\HP SoftPaq Download Manager\SWDownload'' and you have to execute them from this directory | ||
+ | |||
+ | ==== Using HP Support Assistant ==== | ||
+ | |||
+ | * Install [[http://www.hp.com/go/hpsupportassistant|HP Support Assistant]] and check if there are other recommended updates | ||
+ | |||
+ | ===== Other resources and links ===== | ||
+ | |||
+ | |||
+ | * [[https://support.hp.com/us-en/product/hp-elitebook-840-g3-notebook-pc/7815294/model/7815297/document/c04730900|HP Notebook PCs - Installing Windows 10]] | ||
+ | * [[https://support.hp.com/us-en/product/hp-elitebook-840-g3-notebook-pc/7815294/model/7815297/document/c04683497|HP PCs - Understanding and Using Windows 10]] | ||
+ | * [[https://support.hp.com/us-en/document/c04758961#AbT2|HP PCs - Performing an HP System Recovery (Windows 10)]] | ||
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